Newcastle United implements software to understand Toon Army better

Football club's marketing teams are using data analysis software to give them a better picture of what supporters like off the field

A Look Back at the 2016 Presidential Campaign

The long national nightmare is close to being over (or is it?). DMN staffers reflect on the past year and a half of campaign madness.

ClassPass: When Unlimited Has Its Limits

After a series of price adjustments, the fitness class booking service is eliminating the membership option altogether.

CenturyLink sells datacentre portfolio to private equity consortium

Telco brings an end to months of speculation about its datacentre plans by confirming it has reached a deal to offload 57 sites to BC Partners

Dell, 80 Companies Launch Campaign to Next President for Women Entrepreneurs

How Dell and 80 other companies sparked the conversation about #whatweneedtosucceed

Datacentre industry faces looming skills crisis as need to replace retiring engineers grows

With new figures suggesting the average datacentre worker is 55 years old and male, the industry opens up about what needs to be done to secure a pipeline of new talent to replace those approaching retirement age

How To Read Analytics Clues for a Cross-Device Marketing Strategy

A few measurement tactics can highlight attribution in analytics for a customer's journey

Coca-Cola cloud project bottles rewards for 25,000 staff

Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees

Microsoft debuts Project Olympus to boost open source datacentre hardware development

Microsoft wants to give open source datacentre hardware developers earlier access to its designs to speed up the time it takes to bring new products to market with Project Olympus

What Marketers Have Learned From Campaign Season

Increasingly polarized audience segments could alter the course for businesses as much as the rest of the country.

Exploring the True Impact the Elections Has on Marketers

Increasingly polarized audience segments could alter the course for businesses as much as the rest of the country.

Scotland, the perfect home for digital nomads?

Scotland needs public and private sector support for entrepreneurs, and ubiquitous superfast broadband if its digital economy is to thrive, says MSP Jamie Greene

Interview: How Swedish bank prepared robot for customer services

SEB bank is currently integrating artificial intelligence into its customer services channels, following an internal trial of the technology

Dyn reveals details of complex and sophisticated IoT botnet attack

DNS services provider Dyn, which was the victim of a large-scale DDoS attack perpetrated by an IoT botnet earlier in October, discusses details of its experience

CIO interview: Alan Crawford, City & Guilds Group

Four months into his role as CIO of City & Guilds, Alan Crawford opens up about the challenges of tending to the needs of a company that has hit the acquisition trail with aplomb in recent years

Chipotle Still on Mend Despite Rewards Program

Bad financials continue, even in light of some minor success with its temporary rewards program

Australian IT spending to be near A$85bn in 2017

Australian CIOs must plan digital platforms that can connect to customer and business networks – or risk losing customers

5 Lessons Marketers Can Really Learn From Donald Trump

It's time to look again at those lists of lessons Trump could teach marketers

How collaboration will feature in the future of digital supermarkets

Morrisons' new deal with Ocado has helped the supermarket chain expand its online capabilities, but will we see more collaboration between retailers and digital service providers in the future?

Five Minutes With: For Business, Social Must be Useful says Steve Hamrick

Steve Hamrick of SAP Jam talks about the business uses of social collaboration

Dyn DDoS attack highlights vulnerability of global internet infrastructure

Last week's DDoS attack on DNS firm Dyn has highlighted both the vulnerability of the world's internet infrastructure, and the dangers of leaving internet of things devices unsecured

The DMA Announces Data Standards 2.0 Initiative

The marketing association is expanding its self-regulatory scope in efforts to improve data collection and usage for this new age.

Major DDoS attack on Dyn causes internet disruption

DNS provider Dyn experiences a large DDoS attack, causing disruption to online services

Dutch bank ING returns to the UK with a mobile app

ING is offering a mobile app that allows consumers to manage accounts with different banks in one place

Saving Lauri Love: activists plan their next move

An eclectic bunch of activists, charity workers and reformed hackers spent a rainy Sunday afternoon plotting their next move in a campaign to save Lauri Love from extradition to the US on hacking charges

Intelligence agencies collected personal data unlawfully for a decade, says IPT

UK intelligence agencies have been collecting communications data on the population without adequate oversight for a decade, according to the Investigatory Powers Tribunal

Why Would Anyone Want to Buy Twitter

As suitors continue to back away from a deal, we consider why a business should, or should not, acquire Twitter.

Dubai smart city will be the talk of GITEX

Global experts in urban planning and smart technology will discuss the important role Dubai will play in supporting the development of smart cities in the Middle East

Nordea bank joins rival's mobile payment platform

Nordea signs up to the mobile payments platform from Danske bank for its customers in Denmark and Norway

The Five Tech Advancements Powering Retail into the Future

How technology is changing the way people shop, and the way retailers market.

IT startups suffer from strict, out-of-date Dutch laws

The Netherlands government needs to ensure that legislation enables disruptive technology to flourish

Tracking the Advancement of Retail Strategy

We're taking a look back at some of our standout retail related content from the last year.

BT volunteers to take on universal broadband obligation

BT's chief strategy officer Sean Williams tells MPs the telco will happily take on any broadband USO, as parliament gathers evidence in support of the Digital Economy Bill

One on One: Joe Hyland Says Webinars are a Data Play

Ten years ago, nobody thought of webinars as a data play: it's different now

LISTERINE's Multichannel Campaign Aims to Attract the "Bold Percent"

Results from a study inspire the oral care brand to run a campaign that drives awareness, product trial, and sales.

Singapore: a nation united on its digital future

Singapore is setting itself to be a leader in the digital age, with a reorganised government department the protagonist

The Alan Turing Institute secures $5m of Microsoft cloud investment

UK data science research institute secures Microsoft funding to accelerate its machine learning and analytics work

Royal Bank of Scotland to use AI platform for customer services

RBS is using technology from IBM in a pilot using a software robot to provide direct customer support

Introducing Apple's Marketing Talent Incubator, Whatever It Is

Only the best fanboys and fangirls can join The Orchard

Sky and TalkTalk make final case to separate BT and Openreach

The Ofcom consultation on the future relationship between BT and Openreach has ended, and a number of broadband stakeholders have been putting their views across

A New Kind of Presidential Endorsement

Will businesses get involved in the endorsement game?

Home IoT technology irrelevant to most home owners

Smart home technology, such as security systems and IoT-enabled thermostats, is overpriced and uninteresting to most home owners, says Beecham Research report

Government invests £220m in tech projects to help "future-proof" post-Brexit economy

Chancellor Philip Hammond highlights the role high-tech industries have to play in safe-guarding the post-Brexit economy

Business rate increases will hurt UK broadband sector, says industry

Stakeholders have criticised the Valuation Office Agency for huge rises in business rates on fibre cables that may affect the cost of broadband services

NGOs challenge UK and US mass surveillance in human rights court

Privacy International, Liberty and the American Civil Liberties Union are among 10 human rights groups backing a landmark challenge to mass surveillance in the European Court of Human Rights

40 Under 40 2016: Linda Gharib, Wolters Kluwer

Linda Gharib recently joined information services and software leader Wolters Kluwer as director of marketing communications.

Does the Consumer's Path to Purchase Lead Straight to Amazon?

From discovery to price comparison to purchase, consumers are turning to the online marketplace for their shopping needs.

Business secretary calls for national broadband upgrade

In a speech to the Institute of Directors' annual conference, Greg Clark calls for a major broadband upgrade to support the reinvention of the government's industrial strategy

Mobility is about to enter the post-app era, says Gartner

At an event in South Africa, Gartner analysts look ahead to an era of mobility that goes beyond apps

Your Final Presidential Debate Primer

Expectations and Serbian tacos

Salary survey shows IT managers command big bonuses

A Computer Weekly survey has shown the scale of remuneration package that IT managers can expect - with bonuses an increasingly important part

Infrastructure as code: What does it mean and why does it matter?

The emergence of software-defined hardware has given rise to the phrase “infrastructure as code” to describe the way these environments are managed

Investigatory Powers Bill – the case for mass surveillance

As the Investigatory Powers Bill goes through its final stages in Parliament, a former GCHQ intelligence officer puts the case for the bulk surveillance powers contained in the legislation

Autonomous Vehicles Will Change Everything

Marketing, society, human lifespans - they all change with autonomous vehicles

Finland's OP Financial Group outlines digital ambitions

Chief digital officer at financial services group describes how new technology is fundamentally changing the business

Education Is the Sparkle in Blue Nile's Marketing

The online jeweler uses content to inform consumers and show them why Blue Nile is a cut above the rest.

Digital Catapult sets up London-wide IoT network

The Digital Catapult is launching a London-wide internet of things network to support digital startups and SMEs as they develop applications and use-cases

Singapore spells out e-payment vision

Singapore outlines its strategy to use electronic payments to improve things for businesses and consumers

Stop Segmenting; Start Individualizing

Forrester's Brendan Witcher explains why segmentation and personalization aren't enough to retain customers and how organizations can move towards truly tailored experiences.

Consumers trust banks more than government for biometric security

UK citizens think banks are the best organisations to provide biometric authentication for payments

Alleged hacker Lauri Love can be extradited to the US, court rules

Westminster Magistrates' Court has ruled that alleged hacker, Lauri Love, can be extradited to the US, where he could face a 99-year prison sentence

UK justice system set for 'wholesale shift' to digital

£1bn programme is latest government plan to transform courts with better use of technology

Saved By the Service

How one DMN staff member's sour experience with an Etsy vendor changed 180 degrees and what she learned from it.

MPs split on BT Openreach and broadband USO

At the second reading of the controversial Digital Economy Bill, MPs debated the future of BT and Openreach and the proposed universal service obligation for broadband

OMG: How Media Buyers Fell in Love with AARP Media

The advertising solutions division of AARP launches a campaign to attract millennial marketers.

Number of internet users in Myanmar rockets

Internet use rapidly increases in Myanmar, with most people connecting through smartphones

A Snapshot of the World's Ad Spend

Recent data from Carat highlights which countries and channels are leading the global ad spend in 2016.

Banks and fintech firms respect each other, says HSBC boss

The relationship between banks and fintech companies has sweetened over the past five years with mutual respect evident, says HSBC boss

Aberdeen City Council begins Swan network roll-out

Aberdeen City Council has begun work on a regional fibre network to enhance digital services under the auspices of the Capita-run Scottish Wide Area Network framework

Five Minutes With: Embrace the Disruption, says Mike Marcellin

Mike Marcellin of Juniper Networks discusses the challenges and benefits of digital transformation

Computer Weekly at the movies: Werner Herzog takes on the internet

Computer Weekly sat down to watch Werner Herzog's latest documentary on the internet, Lo and Behold: Reveries of the Connected World

Combined Dell and EMC company targets intelligent things

The $74bn merger of Dell and EMC has created a technology giant with a remit to expand into the software-defined datacentre space to support IoT

Three CEO slams 'unfair' spectrum holdings

Three CEO Dave Dyson calls on Ofcom to act to prevent one operator from owning more than 30% of the UK's total mobile radio spectrum

Building Brand Connections Beyond Back-to-School

How Barnes & Noble College uses digital and in-store marketing to support college students throughout their academic career.

CW@50: Networks replace hierarchies – how IT changed society

The first issue of Computer Weekly in 1966 predicted huge social changes from IT – but what has really changed in 50 years?

Nordic CIO interview: Mattias Wedar, Eniro

Computer Weekly talks with Mattias Wedar, head of user and customer experience at Eniro, about how the Swedish directory company is tackling change with closer integration of IT and product development

Latest Broadband Forum spec offers faster route to gigabit speeds

The Broadband Forum's new specifications for FTTdp management use software-based techniques to offer an easier and quicker route to gigabit broadband for comms providers

VMware to help enterprises manage AWS, Azure and Google cloud deployments

Virtualisation giant VMware offers enterprises a helping hand with managing multi-cloud environments, spanning AWS, Microsoft Azure and Google Cloud Platform

Samsung Pay used for 100 million transactions

Samsung reports that its mobile payments app, which will soon be available in the UK, has transacted 100 million payments in its first year of availability

Samsung Pay used for 100 million transactions

Samsung reports that its mobile payments app, which will soon be available in the UK, has transacted 100 million payments in its first year of availability

London datacentre market enjoys pre-Brexit surge in demand for colocation space

CBRE's pre-Brexit look at the European datacentre market sees London reap the benefits of a surge in demand for colocation space during the second quarter

Australian census website failure spreads skepticism

The public post-mortem of the Australian census website meltdown continues as the IT industry gives its opinions

Intel sees 5G networks as opportunity to sell more server chips

Intel focuses on the back-end infrastructure behind upcoming 5G networks as it sees an opportunity for its processors and other datacentre technology

BT and Nokia to work together on 5G research

BT and Nokia plan to work together on customer use cases, proof of concept trials, technology standards and equipment to support 5G

Ford promises to mass-produce an autonomous car by 2021

The world's first high-volume, fully autonomous vehicle will operate in a ride-hailing or sharing service by 2021, says Ford

No appetite among ISPs to become broadband USO provider, says Ofcom

Ofcom's summary of responses to its consultation over the proposed broadband universal service obligation reveals that many service providers do not want to take on the job

Europe lags US in gigabit broadband deployments

Network test firm Viavi inaugurates its Global Gigabit Monitor, examining the pace of gigabit broadband roll-out around the world

Mobile devices becoming first port of call for shopper info

Shoppers are using their mobile devices to search for product and services information they normally would have sought in store, according to research by Hitwise

Choosing the right colocation provider

Quocirca's Clive Longbottom runs through the list of items enterprise IT managers should look for in prospective colocation providers

PwC Australia uses gamification to teach cyber security lessons

With the number of cyber incidents identified by Australian organisations more than doubling in the last year, PwC is using an online game to give enterprises first-hand experience of what it means to face a cyber attack

Finland brings e-patient records and 5G into health tech testing

Oulu University Hospital in Finland is using replica electronic patient records to support technology testing

CityFibre nears end of Edinburgh fibre broadband roll-out

Urban fibre broadband supplier CityFibre is nearing the end of a 12-month, 150km network dig in Edinburgh, its largest project to date

Slow broadband causes widespread stress, campaigners claim

A report compiled for the ISP-led Fix Britain's Internet campaign has said that millions of people are experiencing stress and anxiety because of slow and unreliable broadband

MTR Crossrail overcomes tech hurdles to roll out beacons

Rail operator deploys one of Europe's largest beacon roll-outs across its stations to accommodate new audit and driver apps

Rio de Janeiro faces 4G challenge at 2016 Olympic Games

With the 2016 Olympics just days away, are mobile operators prepared for a deluge of network traffic that will dwarf what was seen at London 2012?

CIO interview: Gary Steen, chief technology officer, TalkTalk

TalkTalk has overhauled security since its controversial data breach in 2015, according to CTO Gary Steen, and is investing in technology to beat its rivals on customer service

Al Murooj Rotana increases guest satisfaction with updated Wi-Fi network

Dubai-based Rotana Hotels sees guest satisfaction rates rise on back of 802.11ac wireless roll-out at its Al Murooj Rotana property

Digital Greenwich joins forces with University of Surrey for 5G smart city tests

Collaboration will investigate “smarter” ways to cope with challenges related to transport, health, energy and the built environment

UK government paves way for Amazon Prime Air trials

Amazon is working with regulator CAA to enable trials of Amazon's Prime Air drone to take off in the UK

Skills shortage and poor IT infrastructure hinder tech adoption by Asean governments

EIU report highlights governments' desire for better use of data, including cloud access

Yahoo confirms nearly $5bn sale deal with Verizon

Verizon Communications to boost its advertising business by acquiring Yahoo's client database in a $4.83bn deal

Facebook completes first flight of UK internet drone

Facebook has completed the first test flight in a year-long programme for its UK-developed Aquila drone designed to enable internet connections in remote areas, using high-speed laser communications

BT broadband users hit by second UK-wide outage in two days

Power supply issues at Docklands datacentre could be behind loss of internet access for more than 5,500 BT broadband users

Private data should only be kept for 'serious crime', says European Court

European Court of Justice opinion lays down the limits of data retention following legal challenge brought by two UK MPs, and David Davis withdraws his name from legal action after assuming a post in Theresa May's cabinet

Chef bangs the drum for greater diversity in DevOps teams

More diversity in DevOps teams could expand the total addressable market for the products and services they create, says Chef

Australia's new government under pressure to hit broadband targets

Newly elected conservative coalition government will see Australia's National Broadband Network plan become a higher priority

Challenger bank Starling gets UK banking licence

Starling Bank, which will offer smartphone-based current accounts, has been given a UK banking licence

Biometrics on payments devices safe, say three-quarters of consumers

Most consumers think biometric authentication is the best way to secure payments via mobile devices, Visa survey finds

Rethink needed on network security, says Cisco

At Cisco Live in Las Vegas, Cisco's Rowan Trollope says security must be built-in from the start as the world moves towards the next generation of the internet

Visa's Dubai innovation centre to focus on digital payments

Visa has opened a technology innovation centre in Dubai to focus on cashless payments

Amazon launches bursary to encourage women to study tech

During the AWS Summit in London, Amazon held an invite-only session to showcase its UK research and development

The challenges facing social tech and what will tackle them

As part of the Cast launch event, government, corporate and social tech representatives discussed some of the challenges facing social tech and how we can grow tech for good initiatives

Openreach starts duct and pole sharing trials for broadband delivery

Openreach enlists five broadband services providers to take part in a trial of processes for sharing access to its duct and pole infrastructure

Digital Economy Bill enshrines right to broadband into UK law

Legislation introduced to parliament will place the right to broadband into law alongside measures to improve data sharing and online protection

What do Asean region cities want from tech startups?

Malaysia and Singapore seek to connect UK tech startups to their smart city plans

CityFibre and Gigaclear partner to close rural broadband gap

Backhaul supplier and ultrafast ISP form strategic partnership to boost broadband speeds in rural areas

Facebook data case raises US national security issues

Dublin court case on the legality of Facebook's data transfers to the US raises issues that affect US national security, claims US Department of Justice

Post-Brexit price hikes hit cloud and datacentre community, as currency fluctuations bite

Cloud and datacentre analysts claim IT buyers are already feeling the pinch from the outcome of the EU referendum, but past performance suggests demand for colocation space will rise in the event of recession

Act now to save the open internet, says Internet Governance Commission

The future of the internet is at risk from multiple scenarios, and quick action is needed to protect it, says the Internet Governance Commission

Australian government entices UK tech startups

Australia is trying to entice UK technology firms to open operations in the country, with benefits including a stepping stone to Asia and a skilled workforce

Millions of city-dwellers still lack broadband connections

A study by the Wireless Broadband Alliance has found that over half of the global urban population are unconnected, including many in some of the world's wealthiest cities

Euro Championship network traffic spike highlights OTT boom

The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016

Why leaving EU would be disastrous for UK digital scene

Startups and government minister discuss the risks that leaving the EU would bring to the UK IT industry

Australian datacentre investments rocket due to latest enterprise IT trends

The increased use of big data, analytics, cloud and mobile technologies in Australian enterprises is driving spending in datacentre services

Brexit and broadband: Boom or bust for UK infrastructure?

As the campaigns to remain in and leave the European Union ramp up their rhetoric in the last days of the drawn-out campaign, what is the possible impact of a Brexit on the national broadband roll-out?

Virgin Media cuts agreement with HBF for new-build networks

Virgin Media has forged a partnership with the Home Builders Federation to improve delivery of fibre-based broadband services to new-build properties

Singapore banks adopt voice biometrics for user authentication

Banks in Singapore are rolling out biometric technology to improve customer services by speeding up the authentication process

Queen's Birthday Honours list recognises more women in IT

The 2016 Queen's Birthday Honours list recognised a number of IT and digital entrepreneurs, and been hailed as the most diverse ever

Middle East virtualisation strategies mature

CIOs in the Middle East are formulating their virtualisation strategies as the region warms to the benefits of cloud computing

Datacentre operators should evaluate emerging markets before jumping in

Indian telco CEO claims datacentre operators are risking business failure by not investing time in getting to know the nuances of emerging markets before expanding into them

Londoners go mobile shopping on the Tube

Commuters on the London Underground are spending their time in the tunnels shopping on their mobile devices, says payments provider Pay by Bank

Internet traffic to triple by 2020, says Cisco

The latest edition of Cisco's Visual Networking Index predicts a near tripling of internet traffic during the coming years as more than a billion people come online

How emails sent to and from Parliament are monitored

Government officials deny that emails sent by MPs are open to surveillance by GCHQ and NSA - we examine the evidence

Download speed not biggest broadband concern, say manufacturers

Manufacturing association EEF warns the government that focusing too much on broadband speed is distracting policy-makers from other issues

Finland to deploy national Sigfox IoT network

Internet of things service provider Sigfox has announced plans to extend its global network across Finland by 2017

Sloppy SaaS firms lose out on G-Cloud deals, research suggests

Ex-EuroCloud general secretary Lindsay Smith claims SaaS providers need to stop blaming others for their lack of G-Cloud sales success

How to build your own IoT with Azure

Microsoft's Azure cloud platform has gone well beyond mere virtual machines and orchestrated workflows. It can now also power internet of things applications

EC sets out proposals for online platform regulation

The European Commission has outlined a number of proposals to better regulate the operation of online platforms in the Digital Single Market

Bet365 gets SwiftStack object storage as NAS pulls up short

Online gaming firm Bet365 is set to replace NAS for data with 0.5PB of more scalable and elastic object storage, built on SwiftStack and commodity SuperMicro hardware

Australian police raid opposition offices over leaked broadband documents

Australia's federal police have raided the offices of a Labor opposition politician in an investigation into leaked National Broadband Network documents

Unchecked social media use can damage career opportunities

Allegedly tech-savvy millennials are letting social media stand in the way of job prospects as potential employers turn to the internet for background information

Amazon S3 storage 101: Object storage in the cloud

Amazon S3 has emerged as a de facto standard for accessing data in the cloud. We run the rule over S3, its key attributes and what you need to know to use it with your applications

Copenhagen creates marketplace for trading data

Organisations in Copenhagen can buy and sell previously unavailable data on a data marketplace set up by the city government

Digital inclusion charity demands government enforcement of web accessibility laws

AbilityNet claims government is "falling down on the job" by failing to act against firms that do not make their websites and services accessible to disabled users

SuiteWorld 2016: Media is moving from traditional to mobile, says Snapchat chief strategy officer

Snapchat's model addresses the shift away from traditional media consumption, says Snapchat's chief strategy officer

GDS urged to reinstate G-Cloud web accessibility safeguards

Public sector IT buyers risk breaking disability discrimination laws, following removal of web accessibility safeguards from G-Cloud, it is claimed

The Bimodal IT backlash: Should IT departments subscribe to the notion of a two-tier workforce?

Gartner's Bimodal IT vision has captured the imaginations of some CIOs, but industry watchers have queried how well cultivating a two-tier IT department works in reality

Hundreds more jobs to go at RBS as digital replaces branch services

RBS is cutting more jobs and closing branches as customers increasingly prefer digital services

Australia wants more fintech opportunity despite surprisingly low budget commitment

Australia's federal budget has a surprisingly low financial commitment to fintech, despite the country's clear appetite for developing the sector

Nordea Bank launches crowdfunding platform in Finland

The Nordic financial services group offers a technology bringing together investors and startup businesses

AWS Q1 Results: How the cloud giant plans to retain its hold on the market

In light of the continued growth of AWS, Computer Weekly looks at how the firm intends to retain its hold on the cloud market

Amazon strong quarter beats analysts' expectations

Amazon reports profits for the first quarter of $513m, compared with a net loss $57m in the same period the year before

Report names Hull as slowest city for broadband

A report by broadband comparison site uSwitch.com claims that Hull has some of the slowest average broadband speeds in the UK

Mobile apps and platforms core to adult learning

Skills traditionally taught in the home, such as cooking, DIY and maintenance, are increasingly learnt via digital platforms, a report by Halifax Insurance finds

GE launches Predix-power application for the industrial internet

GE's digital division is now a fully fledged software business with the introduction of an asset performance management system

CIO interview: Ulrica Holmgren, Telenor Sweden

The Swedish CIO of telecoms provider Telenor tells Computer Weekly about the company's agility, pilot projects and the digital journey

Nordic corporations open their doors to tech startups

Traditional Nordic corporations are starting to take advantage of the vibrant startup community in the region, and they are changing the way they think

Nationwide streamlines e-commerce checks with CA Technologies

The building society has deployed CA Technology's risk analytics to detect abnormal payment activities

The consumerisation of machine intelligence

Machine intelligence is improving fast – as demonstrated by Google's DeepMind AlphaGo success – and IT leaders need to plan for its effect on enterprise IT

The Middle East's home-grown app market now really growing, but from a low base

Despite massive smartphone penetration, native app developers in the region need to listen more closely to what locals want

RBS to close NatWest branches and cut 600 jobs as customers go online

The Royal Bank of Scotland is set to close branches and cut jobs due to the rapid take up of digital banking services

Data protection law sails through European Parliament

The European Union's new General Data Protection Regulation has successfully passed through the European Parliament

NCA attempts 'back door' access to obtain activist Lauri Love's passwords

Court told that use of civil proceedings to force disclosure of alleged hacker Lauri Love's passwords is disproportionate and would breach human rights law

Enterprises that shun cloud comprise a business threat, says 451 Research

Hosted IT reaches a tipping point as analyst house 451 Research claims that enterprises shunning cloud technology constitute a risky proposition

Hyperoptic launches FTTP services in Brighton

Hyperoptic rolls out its fibre-to-the-premises (FTTP) broadband service to housing developments in Brighton

UK has hit 90% 'superfast' target, say broadband analysts

Statistics from broadband comparison site Thinkbroadband seem to suggest the government has hit its target of making superfast broadband available to 90% of UK premises

Pfizer collaborates with IBM to use IoT to support Parkinson's treatment

Pfizer and IBM plan to work together on using IoT to monitor patients remotely to help in drug development and clinical therapies for Parkinson's disease

Finnish contest looks for real-world 5G applications

Finnish city Oulu is running a competition to unearth apps that can utilise 5G networks

Panasonic launches at-seat mobile payments for airlines

In-flight entertainment and connectivity specialist Panasonic Avionics unveils near-field communications system to let airline passengers use mobile payments in the air

Digital Single Market: European Commission warned not to over-regulate online platforms

Ministers from 11 EU member states warn European Commission off over-regulating use of online platforms during the creation of the Digital Single Market

Financial services regulator reveals backlog approving peer-to-peer lenders

There is a backlog of firms waiting for FCA approval to become authorised peer-to-peer lending platforms

Financial services regulator reveals backlog approving peer-to-peer lenders

There is a backlog of firms waiting for FCA approval to become authorised peer-to-peer lending platforms

Fintech axe to fall on a third of banking jobs over next 10 years

More than a third of jobs at European banks will disappear over the next decade as the adoption of fintech-based services grows

Fintech axe to fall on a third of banking jobs over next 10 years

More than a third of jobs at European banks will disappear over the next decade as the adoption of fintech-based services grows

Ofcom must be ready to take radical action over Openreach

The government says Ofcom should take whatever action is needed to correct the problems the regulator identified in its communications market reviews

Ofcom must be ready to take radical action over Openreach

The government says Ofcom should take whatever action is needed to correct the problems the regulator identified in its communications market reviews

Sweden's central bank puts brake on cash-free society

Sweden has been on a fast track to become the world's first cashless society, but now its central bank is stamping on the brakes

Sweden's central bank puts brake on cash-free society

Sweden has been on a fast track to become the world's first cashless society, but now its central bank is stamping on the brakes

The Israeli companies disrupting mobile technology

Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators

Urban broadband speeds three times higher than rural

Ofcom releases statistics on average broadband speeds in the UK and finds the gap in experience between town and country dwellers remains as wide as ever

Google ups ante in cloud infrastructure services with global datacentre expansion plans

Google is set to expand global datacentre footprint, as competition in the cloud infrastructure services market heats up

Santander launches voice-controlled banking

Santander has made technology available that enables its customers to control its mobile banking app and access information using their voices

Singapore and Malaysia most aware of gap in IT availability

The gap between IT availability and what users want is clear to organisations in Singapore and Malaysia, according to a global study

Australian girls believe online harassment is endemic

There are clear signals that online threats against women and attempts to invade their privacy are becoming societal norms in Australia

AWS at 10: How the cloud giant shook up enterprise IT

A decade on from the launch of its first cloud service, the UK managing director of Amazon Web Services reflects on its first 10 years in business

Fintechs want to take one-third of traditional banks’ business

Banks know they could lose large chunks of business to fintech firms, but if the challengers have their way, it will be more than expected

Germany-Finland subsea cable tipped to fuel European datacentre market growth

The deployment of a European subsea data cable could put Finland on the map for datacentre investors

New UK law will criminalise failure to hack on demand

MPs have been given only two weeks to read 1,200 pages of documents which disclose new powers to require technology companies to install secret surveillance capabilities in software, computer equipment or networks

RTÉ leans on satellite broadband to cover Irish general election

Irish TV network RTÉ turned to satellite ISP Europasat to support its coverage of the country’s general election

Equinix taps into Open Compute Project to build open source datacentre ecosystem

Technology produced by Facebook-backed Open Compute Project gets snapped up by datacentre operator Equinix

Innovate UK and UKTI lead Asean smart city mission

Smart city technology developers are heading to Malaysia and Singapore on a government-led trade mission

Open source not best bet for all business analytics projects

Many enterprises today are building their business analytics programs around open source tools, but one software company took a different path.

Facebook to overhaul UK corporation tax-paying regime – report

Social networking giant plans to book larger deals with British firms via its UK arm, paving the way for it to pay more corporation tax

US researchers begin solar-powered datacentre research project

Massachusetts-based project aims to uncover how best to integrate datacentres and smart grids

AWS cuts cloud data transfer fees for academic and research user groups

Cloud services giant Amazon Web Services (AWS) rolls out discounts in bid to lower the cost barrier to making scientific discoveries

Consumers want to collect loyalty points on mobile phones

Eight out of ten customers would like to start collecting loyalty points from retailers through their mobile devices

Three steps towards a hierarchy of needs for smart cities

Smart cities face challenges around network connectivity, standardisation and data governance, say IoT experts, and these needs must be met for them to flourish

Alternative finance sector accounts for ?3.2bn investments in UK

Alternative online finance provided 3% of lending to SMEs and 13% of lending to small businesses last year, but overall growth rate slowed

Middle East telecoms operators face up to IoT smart city challenges

As smart city initiatives spring up in the Middle East, telecoms operators contend with the strain of the internet of things (IoT) on networks

Mobile apps could put an end to 'hated' staff appraisals

Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016

'We stumbled on e-commerce,' says Ecco marketing head

Head of e-commerce at retailer Ecco Dana Schwartz explains how the firm's transformational journey happened as a result of e-commerce adoption

Misgivings rise as EU-US agreement unravels under scrutiny

Privacy Shield, the proposed replacement for Safe Harbour, looks increasingly like a PR exercise, rather than a genuine solution

Datacentre operators must prepare for power use and emissions regulations

Colocation provider Digital Realty says datacentre operators must prepare for tighter regulations around emission levels and power use

MK:Smart enlists IoT supplier ThingWorx for speedy development

Milton Keynes smart city project selects ThingWorx to provide a rapid application deployment environment

Invest in people or risk 'digital culture shock', says Accenture

Marc Carrel-Billiard, Accenture's global director of technology R&D, tells Computer Weekly that companies must invest in people if they want to benefit from innovative technology

Microsoft's underwater datacentre: The pros and cons of running subsea facilities

Underwater datacentres can help providers save on land costs and cooling, but at what cost to the environment?

CIO interview: Kevin O'Connor, group CIO, William Hill

Former Paddy Power CIO aims to bring IT development work back in-house and use technology to improve customers' betting experience

IoT risks raise concerns among IT specialists in central and eastern Europe

The internet of things is gaining momentum in central and eastern Europe, but IT professionals have worries over security

Government admits altnets can compete against BT in rural areas

A series of pilot schemes has proved that small broadband suppliers can effectively compete against BT Openreach in rural areas

EC confirms EU-US Privacy Shield to replace Safe Harbour data-sharing agreement

The European Commission (EC) confirms it has negotiated a replacement for Safe Harbour, and expects it to come into force in three months

Divide and conquer in software architecture

Applications built out of independently deployable modules are the future of flexible solution development

Government adds wireless to BDUK consumer voucher scheme

After sluggish take-up of satellite broadband vouchers, the government has extended the programme to cover wireless systems

Facebook shares top $100 on bumper fourth quarter

Facebook's share price has risen above $100 in response to better than expected annual and fourth-quarter results for 2015

DaaS Defined

Demystifying the fundamentals that marketers need to know about data as a service.

Online and mobile help Australian retailer JAX boost business

Australian tyre retailer JAX is transforming its business through online and mobile channels.

Could Sweden become the first cashless society?

Sweden is fast becoming a country where cash is on the periphery of payments, and some think it might be the first to become cashless

Facebook to start building second European datacentre in Ireland

Facebook to construct second datacentre facility in Ireland after overcoming resident opposition in planning application appeal

NRF 2016: Shopping centres will become “platforms for experiences”, says Westfield co-CEO

As digital causes a shift towards “showrooming”, Westfield co-CEO claims shopping centres will become more experience-focused

UK contactless card payments hits £1bn in a month

Contactless cards accounted for more than £1bn worth of UK payments in November 2015

Young high-earners driving fintech revolution

Consumers are quickly adopting fintech products and services, with young high-earners leading the charge

Digital Single Market must be adopted without delay, says EU parliament

MEPs pass resolution urging the EU to adopt Digital Single Market proposals and enact new protections for consumers as soon as possible

Sigfox brings the internet of things to Antarctica

Connectivity provider teams up with GPS supplier Sensolus and Belgian government to use the IoT to support climate change researchers

Still no consensus on need for FTTP, argues government

In its response to a European consultation on broadband speed and quality, the UK government sticks to its guns, advocates for a mix of delivery technologies and insists there is no consensus on the need for FTTP

Countries underestimate risk of cyber attack, says WEF

Cyber attacks are one of the most serious risks facing global economies, according to the World Economic Forum's 2016 risk report

Valve deploys 100Gbps ports to support Steam gaming growth

Gaming firm Valve upgrades its network infrastructure with Level 3 to support the growth of its social entertainment and gaming platform Steam

Scottish Power picks Vodafone to manage smart electricity grid

Four-year contract will see mobile operator manage performance monitoring and fault identification systems as energy supplier transitions to smart grid technologies

Floods reveal weaknesses in the resilience of UK broadband

December’s floods exposed a major flaw in the UK’s fibre to the cabinet networks, which are almost impossible to waterproof

Public cloud competition prompts 66% drop in prices since 2013, research reveals

Tariff Consulting's latest report tracks industry impact of public cloud price cuts, and reveals service range – not cost – is what matters

Smartphone-based UK bank gets additional £48m backing

Starling bank, which only offers a smartphone-based current account, has received multi-million pound backing and named its board of directors

Verizon’s rumoured datacentre sell-off: Why telcos are turning their backs on colocation

Reports suggest US comms provider Verizon will become the latest telco to sell off its colocation assets, but what is driving this trend?

Yahoo plans to cut workforce by 10%

News of workforce reduction comes a day after activist investor Starboard Value called for significant changes in a letter to Yahoo board

French intelligence ‘could have prevented Paris attacks'

A former US intelligence director turned whistleblower tells MPs and Peers that bulk collection of internet and phone data is putting lives at risks.

Amazon WorkMail goes on general release in Europe

AWS readies challenger to Gmail and Office 365 as cloud battle with Google and Microsoft enters new phase