PRC Chief Tells What Will Keep the Postal Service Going

Though he never clerked a Post Office or walked a carrier route, Robert Taub does have serious postal street cred, having helped craft the 2006 Postal Accountability and Enhancement Act.

Hitachi Connect 2015: HDS bolsters IoT and data analytics portfolio

Recent acquisitions see HDS unveil new systems to boost social innovation strategy

Datacentre investments needed for IoT to fulfil its potential, warns IDC

IDC warns the IoT could fail to reach its full potential unless datacentre capacity issues are addressed

Are bricks-and-mortar stores the next step for online retail?

Retailers are rethinking their online strategy, realising that physical shops are again one of their biggest assets

Current account switching figures skew reality but could indicate tipping point

Payment Council figures on the number of consumers that switched accounts could indicate the beginning of a new era in UK retail banking

The suburban rogue trader's algorithms behind the 2010 US flash crash

US authorities accuse British trader Navinder Singh Sarao of manipulating the stock market with fraudulent trades, triggering the 2010 flash crash

Email and Phone Uber Alles

Those two old standbys command the highest ROI and response rate, respectively. Social and mobile are still waiting for their cab to arrive.

Multichannel Attribution: Counting the Goals and Assists

TD Bank Group's senior manager of customer segmentation says marketers need to go beyond last touch if they hope to score.

Nationwide extends video link service to 100 more branches

Nationwide Building Society has expanded the use of video conferencing equipment for customer consultations

IBM blames strong US dollar for 12% drop in first-quarter revenues

IBM reports $2.4bn net income from continuing operations in its first quarter, down 5% on the same quarter the year before

Software flaw puts thousands of Magento sites at risk

A new vulnerability that could enable hackers to steal credit card and customer details using e-commerce platform Magento has been found

Alternative financing platform C2FO gathers pace

A platform enabling suppliers to bid to receive payment for their invoices early has set itself an ambitious target following acceleration in demand

What’s slowing down your network and how to fix it

When using the network feels like wading through molasses, finding the cause can be a difficult process

Ofcom: Openreach future is on the table

Ofcom chief executive Sharon White says she will consider the future of Openreach as a BT business in a major review of the telco industry

Which election manifesto deserves to win the digital vote?

The three main national political parties competing for the 2015 general election have released their manifestos - but which is the most digital?

Adnams selects Droplet for mobile payments

UK brewery chooses Droplet to supply mobile payments and a reward scheme across its customer-facing operations

EC slams Google over comparison shopping and Android

EC issues statement of objection to Google claiming it has abused its dominant position in internet search and mobile

Barclays pays customers to bank online

The importance of online and mobile banking in the future of UK banks is clear as Barclays starts to pay customers to use the channel

Making sense of the internet of things

Welcome to Thingalytics, the use of real-time analytics and algorithms to guide you through the maze of fast big data

Lintel bank steers clear of traditional bank IT development

Lintel Bank applies for a UK banking licence and plans to join a growing number of new banks taking on the high street incumbents

Labour election manifesto highlights technology and digital skills

The Labour Party's 2015 election manifesto puts technology at the heart of policies for growth, education and public sector reform

European Commission set to rule on Google anti-trust case "very soon"

After five years of dispute, the European Commission is said to be close to deciding if Google should face formal anti-trust charges

Nordic businesses continue to look to Ukraine for IT

Despite the conflicts affecting the eastern half of the country, Ukraine is enjoying growth in IT outsourcing from customers in Nordic countries

BBC Engineering restructures to support flexible media needs, says CTO Matthew Postgate

The BBC's technology department, BBC Engineering, will restructure to more effectively provision TV, radio and news, says CTO Matthew Postgate

Sales assistants need data protection coaching, says Furla

Sales assistants in stores need to be coached on how to collect data from customers, says a representative from luxury retailer Furla

Hyperoptic brings gigabit fibre to Liverpool

Fibre-to-the-premises provider Hyperoptic launches its gigabit broadband offering in a number of buildings in Liverpool

Kingsway fire brings down broadband services in London

Electrical fire underneath London thoroughfare Kingsway takes down broadband services to businesses around Covent Garden and Holborn

Broadband is a question of economics and risk, says BT’s Bill Murphy

Bill Murphy, managing director of next-generation access at BT, speaks about BDUK and BT’s involvement in rural broadband

Apple Pay has impressive adoption but many have problems at checkout

Apple Pay has been adopted by 11% of all credit card-owning households, but two-thirds of users report problems at checkout